Code of Practice

  • At all times carry out service and repairs to a high standard
  • Always provide honest and accurate advice
  • Provide, if required, full written estimates for any work or services to be carried out
  • Notify all our customers of any additional problems that require further attention and acquire authorisation before continuing
  • Fit only original parts or parts of matching quality
  • Service vehicles still under warranty in accordance with the manufacturer's service schedule
  • Ensure all service information is recorded in the service record book and stamped
  • On request all replaced parts are available for inspection at the time of collection
  • Try our very best to notify our customers of unforeseen long delays that may affect collection time
  • Take best possible care of all vehicles and interiors

AND......Always provide our customers with the most courteous, friendly and efficient service possible.

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